Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Strepaccer ("we," "our," or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Strepaccer provides public speaking training services including:

• Individual coaching sessions
• Group workshops and classes
• Corporate training programs
• Online courses and resources
• Educational content and materials

3. Enrollment and Payment

3.1 Course Registration

To enroll in our services, you must provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information.

3.2 Payment Terms

• Payment is due in full upon enrollment unless alternative arrangements are made
• We accept major credit cards and bank transfers
• All prices are in Australian dollars (AUD)
• Payment plans may be available for certain programs

3.3 Refund Policy

• Full refund available within 30 days of enrollment if you have attended fewer than four sessions
• No refunds after completing four or more sessions
• Refunds will be processed within 14 business days
• Processing fees may apply

4. Attendance and Participation

4.1 Attendance Requirements

• Regular attendance is essential for program success
• Participants must provide 24-hour notice for cancellations
• Make-up sessions may be available subject to scheduling
• Excessive absences may result in program termination

4.2 Participant Conduct

Participants are expected to:

• Treat instructors and fellow participants with respect
• Arrive punctually for scheduled sessions
• Complete assigned exercises and homework
• Maintain confidentiality regarding other participants' information

5. Intellectual Property

5.1 Our Content

All course materials, training content, methodologies, and resources provided by Strepaccer are protected by intellectual property rights and remain our property.

5.2 Permitted Use

You may use our materials solely for personal learning purposes. You may not:

• Reproduce, distribute, or sell our materials
• Use our content for commercial purposes
• Share login credentials or course access
• Record sessions without explicit permission

6. Privacy and Confidentiality

We respect your privacy and handle personal information in accordance with our Privacy Policy. Participants agree to maintain confidentiality regarding other participants' personal information and shared experiences.

7. Limitation of Liability

To the maximum extent permitted by Australian law:

• Our liability is limited to the amount you paid for our services
• We are not liable for indirect, consequential, or incidental damages
• We do not guarantee specific outcomes from our training
• Individual results may vary based on effort and application

8. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

9. Modifications to Services

We reserve the right to:

• Modify course content and structure
• Change instructors when necessary
• Reschedule sessions due to unforeseen circumstances
• Update our terms and conditions with notice

10. Termination

10.1 Termination by You

You may terminate your enrollment subject to our refund policy outlined in Section 3.3.

10.2 Termination by Us

We may terminate your enrollment if you:

• Violate these terms of service
• Engage in disruptive or inappropriate behavior
• Fail to make required payments
• Violate our code of conduct

11. Dispute Resolution

11.1 Governing Law

These terms are governed by the laws of New South Wales, Australia.

11.2 Dispute Process

Any disputes will first be addressed through good faith negotiations. If unresolved, disputes may be submitted to mediation or arbitration as appropriate under Australian law.

12. Consumer Rights

Nothing in these terms excludes, restricts, or modifies rights you may have under the Australian Consumer Law or other applicable consumer protection laws.

13. Contact Information

For questions about these Terms of Service, please contact us:

14. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Strepaccer regarding the use of our services.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.